01Prices
All prices are in US dollars. Package prices are listed on our pricing page; custom work is priced in a written proposal. Prices marked “from” are starting points, and we confirm the final price in a proposal before you pay. Third-party costs such as ad spend, platform fees, paid apps and stock media are not included unless the package or proposal says so.
02How you pay
You pay by card through Stripe, in one of two ways:
- Stripe Checkout for packages you buy on this site.
- A Stripe invoice for custom proposals and change orders, sent to your email with a secure payment link.
Your card details go straight to Stripe. We never see or store your full card number.
03Who charges your card
Payments are processed by OrchestriAI LLC on behalf of TECHCELERANT INC.. Your card statement will show a descriptor beginning with ORCHESTRIAI. That charge is your payment to Techcelerant. If you see it and aren’t sure what it is, email sales@techcelerant.com before contacting your bank.
04When you pay
How a one-time package or proposal is paid depends on its total:
- Up to $1,000: paid in full before work starts.
- $1,001 to $4,999: 50% to start, 50% before final delivery.
- $5,000 to $14,999: 34% to start, 33% when you approve the design, 33% before final delivery.
- $15,000 and up: 25% to start, 25% when you approve the design, 25% when the working build is ready to review, 25% before final delivery.
The first payment is due before work starts, and we schedule your project once it has gone through. We invoice each later payment when its milestone is reached, and it’s due within 7 days. We hand over final files, logins and launch only after the last payment. Monthly plans are paid at the start of each billing month.
05Refunds
Once work on a stage has started, the payment for that stage is not refundable. This covers one-time projects, change orders and the current month of a monthly plan. Payments for stages that haven’t started yet are never charged in advance.
If we can’t start the work, you get a full refund. For example, if after you pay we find we can’t deliver what you bought, we refund the whole amount to your original payment method.
06Revisions
Your package or proposal includes a set number of revision rounds. Revisions are changes within the agreed scope and cost nothing extra.
07Change orders
Work outside the agreed scope is quoted in a written change order. We bill the change order before starting that work, and it follows the same terms as the original project.
08Monthly plans
Monthly plans renew automatically every month on your billing date, and your card is charged for the next month. You can cancel at any time before your next billing date by emailing sales@techcelerant.com. Your plan then runs to the end of the month you’ve already paid for, and you won’t be charged again.
We don’t refund partial months, whether you cancel at the start or the end of a billing month.
09Billing questions and disputes
If something about a charge looks wrong, or you’re unhappy with the work, email sales@techcelerant.com first. We reply within one business day and will work with you to fix it. Please contact us before opening a dispute or chargeback with your bank; most problems are faster to solve directly.
10Contact
Billing and sales: sales@techcelerant.com. Phone +1 646-757-1774, Monday to Friday, 9am to 5pm Eastern. TECHCELERANT INC., 1 Broad Ave, Unit #4, Fairview, NJ 07022. See also our terms of service.